FAQs – Steel Products Orders & Services

Find quick answers to common questions about our steel products, ordering process, delivery, and services.
At BANSAL IRON & STEEL, we’re here to ensure a smooth and transparent experience for every customer.

FAQ – Steel Products Orders & Services​

❓ Frequently Asked Questions (FAQs)

Got Questions? BANSAL IRON & STEEL Has You Covered

Whether you’re curious about order processes, product availability, delivery timelines, or services we offer — this section is designed to help you.

Our goal is to make your experience with BANSAL IRON & STEEL smooth and reliable.

If your question isn’t listed, feel free to reach out through our Contact Us — we’re always here to assist you.

We’re also available on Justdial for easy access and reviews!

We offer a wide range of iron and steel products, including:

ISMB (I-Beams)
ISMC (C-Channels)
ISWB (H-Beams)
NPB (Narrow Flange Beams)
TMT Bars
Wire Rods
Flats
Rounds
Columns
Angles
Plates
Pipes

and more. All our products are sourced from trusted manufacturers and supplied with material test certificates to ensure quality and compliance with industry standards.

Yes, we provide material test certificates with all our primary products or as required for the material. These certificates verify the chemical composition, mechanical properties, and overall quality, ensuring compliance with industry standards.

We offer a wide range of standard sizes and grades for all our products, including beams, channels, TMT bars, pipes, and  lates. The available sizes and grades comply with  industry standards such as IS, ASTM, and EN. Custom  sizes may also be available based on requirements.

We supply high-quality steel products to a wide range of industries, including construction, infrastructure, engineering,  manufacturing, automotive,  shipbuilding, and energy sectors.
Our materials are essential for building bridges,  buildings, machinery, heavy  equipment, railways, and industrial frameworks. With a strong focus on quality and compliance, we  cater to both large-scale  projects and custom  requirements across  various sectors.

Placing an order with us is simple and hassle-free.
1 Inquiry & Quotation: Contact us via phone, email, or our website with your requirements.
Our team will provide a  detailed quotation. 
2 Order Confirmation: Once you finalize the details, confirm your order  by email or purchase order.
3 Payment &  Documentation: We  accept various payment  methods. Necessary  documents like material  test certificates will be  provided.
4 Dispatch & Delivery: We ensure timely dispatch and delivery through our efficient logistics network.

Yes, we provide expert guidance to help you choose  the most suitable  material based on your project requirements. Our  team considers factors such  as load-bearing  capacity, corrosion resistance, durability, and  industry standards to  ensure you get the best fit  for your application.

Yes, all our products come with proper certifications, including Material Test Certificates (MTC) to ensure quality and compliance with industry  standards like IS, ASTM,  and EN. We source materials from trusted  manufacturers to guarantee  authenticity and  reliability.

We ensure the quality of our steel products through strict sourcing, testing, and certification processes.
Our materials are procured from reputed  manufacturers who adhere  to industry standards like  IS, ASTM, and EN. Each  product undergoes quality  checks, including dimensional accuracy, tensile strength, and  surface finish inspections.  Additionally, we provide Material Test Certificates  (MTC) for authenticity and  compliance.

Yes, we offer competitive bulk pricing for large orders. Our strong supplier  network and efficient procurement process allow  us to provide cost-effective  solutions for bulk buyers.  Discounts vary based on order quantity, material  grade, and project  requirements. Contact our  sales team for a customized quotation.

Yes, we can provide images and relevant technical details of our products  before you place a bulk order. However, physical  samples may be available  on request, depending on  the product type and  availability. Please contact  our team for more details.

Yes, we offer delivery services based on the  product quantity and  location. Our logistics team ensures timely and secure  transportation of materials.  Please contact us for  specific delivery options  and charges applicable to  your order. 

Our payment terms are flexible and designed to suit different customer needs.
✔ Advance Payment: For new customers or specific orders, partial or full advance payment may be required.
✔ Credit Facility: Available for regular clients based on prior approval and business history.
✔ Payment Modes: We accept bank transfers  (NEFT/RTGS), cheques, and digital payments.
✔ Invoice & Documentation: Proper invoices and receipts are provided with every transaction.
For customized payment arrangements, feel free to contact us!

Yes, we offer custom sizes and grades for various steel products based on project requirements.
Our sourcing network allows us to provide specific  dimensions,  thicknesses, and material  grades to match your needs.  We ensure  compliance with industry  standards and provide  Material Test Certificates  (MTC) for verification.

Each of these beams serves distinct structural purposes and differs in shape, design, and application:
ISMB (Indian Standard Medium Beams): I-shaped beams used for general construction and structural  frameworks. 
ISMC (Indian Standard Medium Channel): C-shaped channels ideal for bracing, framework support, and  structural reinforcements.
ISWB (Indian Standard Wide Flange Beams): H-shaped beams  with wider flanges for  higher load-bearing  capacity and stability.
NPB (Narrow Flange Parallel Beam): European-standard beams  with parallel flanges,  offering high strength and  efficiency for structural  applications.

You can get a price quote by contacting us through multiple channels:
✔ Call or WhatsApp: Reach out to our sales team for quick assistance.
✔ Email Inquiry: Send us your requirements, including product type, size, grade, and quantity.
✔ Visit Our Office: Meet us in person to discuss your project needs.
✔ Request a Quote Online: If available, use  our website or inquiry form  for a detailed quotation.
Our team will respond with pricing, availability, and delivery options as soon as possible.

You can reach our support team through the following channels:
✔ Phone & WhatsApp: Call or message us for immediate assistance.
✔ Email Support: Send your queries to our official  email for a detailed  response.
✔ Visit Our Office: Meet us in person for consultations and inquiries.
✔ Online Inquiry Form: If available, submit your request on our website, and  we’ll get back to you  promptly.

Delivery time depends on the location and order quantity. For NCR locations, it typically takes 1-2 days. For other regions, delivery time may  vary. Please contact us for an  estimated timeline based on your location. 

Yes, we provide the contact details of the assigned person or driver for shipment tracking. This allows you to stay updated on the delivery status of your order.

Yes, we strictly adhere to national standards such as IS (Indian Standards) and other relevant industry norms to ensure the quality, safety, and reliability of our steel products.

We recommend thoroughly checking the product at our site before placing an order. In case of any issues, resolutions depend on  material availability and the  specific circumstances of the order. Please contact us  immediately for assistance.

Plates are large, thick sheets primarily used for structural, industrial, and fabrication purposes, offering high strength and  load-bearing capacity. 
Flats, on the other hand, are long, narrow rectangular bars used in  construction, engineering,  and general fabrication.
While plates are typically thicker and used for heavy-duty applications, flats are thinner and
more versatile for structural reinforcements and framework.

Wide Parallel Flange Beams (WPB) have broader flanges, providing better  load distribution and structural stability, making  them ideal for heavy-duty construction.
Narrow Flange Parallel Beams (NPB) have a smaller flange width,  making them lighter and more suitable for  applications where weight  reduction is essential while  maintaining strength.